Client Testimonials
Hear directly from our satisfied clients about their experiences with Capital Group Benefits. Our clients share how our hands-on support, customized benefits packages, and expert guidance have helped them navigate the complexities of employee benefits while boosting both employee satisfaction and cost efficiency. Read their stories to see how we’ve made a difference in businesses just like yours.
Capital Group Benefits was instrumental in helping us move away from a PEO Model and internalizing our benefit offerings. Jay Booth did a fantastic job assisting with the analysis of multiple vendors/carriers; maintaining a competitive and affordable benefit package in light of many obstacles relative to this transition. I highly recommend CGB!
Innovative Defense Technologies (IDT) has partnered with Capital Group Benefits for the past several years. Jay Booth and the members of his team possess exceptional industry knowledge and offer outstanding customer service. Jay has taken the time to understand our company culture and has always provided well-suited, competitively priced insurance options for our employees. He is a trusted, confidential advisor who has helped us mediate some challenging situations. I strongly value the services of Capital Group Benefits and heartily recommend them.
If you are in the market for a new insurance broker, there is nobody I could give a higher recommendation to than Jay Booth and Katie Harvey at Capital Group Benefits out of Gainesville, VA. In the eight years that I’ve been with my company, I have not encountered a single “vendor” who I trust more or have had better service from than CGB. They are prompt in assisting with any issue or question that I have at almost any time – day or night, and they get results. It’s so important to know that when you’re dealing with your employees’ health and well-being, that you’re being supported by the best in the business, and that’s what I experience on a constant basis. In these uncertain times with constantly shifting laws and regulations, I’m always confident that we are getting the best advice that will both benefit us as a company but will also allow us to continue offering excellent benefits to our employees.
We have had the privilege of working with Jay Booth and his team at Capital Group Benefits for over 15 years and continue to be impressed with their above and beyond approach to providing exceptional customer service. Whenever we need assistance for any type of benefits issue, from difficult claims to COBRA laws to individual policies for employees with unique circumstances, we know that we can trust Jay and his team to steer us in the right direction. They offer everything we could want from a broker- immediate response time, in depth knowledge of the healthcare industry, understanding and compassion for our employees- all with the utmost professionalism and a friendly smile on their face because they are genuinely happy to help. Every year when we work with Jay during the renewal process, we appreciate his non-biased perspective as he works to understand our business goals so that he can assist us in picking the best coverage for both our employees and the bottom line of the organization. We find the services provided by Capital Group Benefits to be invaluable and welcome phone calls or emails from any potential clients interested in learning more about their outstanding team and services.
We have had Darren and his team at CGB as our office’s medical and vision benefit broker in the last 2 years. Darren and his team are very easy to work with and also the most reachable and responsive team ever. I have never had to wait more than a few hours for answers from Darren or any of his team members. Most of the time, my questions were answered in the matter of minutes. Darren makes the process of selecting the right plans, getting my team on board, and everything else super easy and speedy. We are very happy with the options that Darren was able to put together for my employees to select that fit our premium benchmark while fulfilling our needs of benefit coverage as well. We are a happy client and plan to continue using Darren and his team at CGB for many years to come! Totally recommending this great team of benefit professionals to any business owners!
As our agency’s primary focus being Commercial Property & Casualty Insurance, it is great to have Darren with CGB as a resource to seamlessly step in and handle any and all group benefit service needs. I can bring him in with confidence knowing that he will handle the client with the same level of attention and service in the ever changing health benefits arena.
We have been working with Capital Group Benefits since March of 2016 and we have experienced nothing less than stellar service. They are professional and timely with all levels of support they provide to us. With CGB supporting our small business, we can focus on our core mission while knowing our company’s core benefits are being managed in trustworthy hands.
Darren’s attention to detail goes above and beyond my expectations. I know that he has our best interest at heart whenever we are looking for options. Darren is more than just our insurance agent, he is more like a part of the Casey’s Automotive Family.
We have had Darren and his team at CGB as our office’s medical and vision benefit broker in the last 2 years. Darren and his team are very easy to work with and also the most reachable and responsive team ever. I have never had to wait more than a few hours for answers from Darren or any of his team members. Most of the time, my questions were answered in the matter of minutes. Darren makes the process of selecting the right plans, getting my team on board, and everything else super easy and speedy. We are very happy with the options that Darren was able to put together for my employees to select that fit our premium benchmark while fulfilling our needs of benefit coverage as well. We are a happy client and plan to continue using Darren and his team at CGB for many years to come! Totally recommending this great team of benefit professionals to any business owners!
As our agency’s primary focus being Commercial Property & Casualty Insurance, it is great to have Darren with CGB as a resource to seamlessly step in and handle any and all group benefit service needs. I can bring him in with confidence knowing that he will handle the client with the same level of attention and service in the ever changing health benefits arena.
I really appreciate the outstanding service you have provided over the years.
Thanks to CGB for such a smooth transition in a short time-frame. The individualized help to EE’s was very much appreciated!!
I really appreciate the outstanding service you have provided over the years.
Thanks to CGB for such a smooth transition in a short time-frame. The individualized help to EE’s was very much appreciated!!
